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Thank you for requesting a quote. Unfortunately, Cigna Insurance Services (Europe) Ltd are no longer able to provide you with a quote for an AA travel insurance policy.
Please click here if you wish to obtain an AA quote.

Current policies remain unaffected

If you have an existing policy (your policy number starts with 'CAAT' or 'CAAW'), you will still have continuous cover up until your current policy expiry date. If you hold an annual policy, you will not receive a renewal invitation this year and your policy will lapse. You will need to take out a new policy, by getting a quote using the link above.

Useful Contact Information

If your policy number starts with 'CAAT' or 'CAAW' and you wish to make a claim or have a customer service query, please contact us using one of the methods below:

Telephone: 0330 100 7703*

Email our customer services team: servicing@AAtravelinsurance.com

Email our claims team: travel.claimsplymouth@cignainsurance.co.uk

24 hour Medical Assistance Helpline: +44 (0) 208 763 3083 (Lines open 24 hours a day, 7 days a week)

Complaints
We aim to provide you with a high level of service. However, there may be a time when you feel that our service has fallen below the standard you expect. If this is the case and you want to complain (and your policy number starts with 'CAAT' or 'CAAW'), we will do our best to resolve the situation.

Email: customerrelations@AAtravelinsurance.com
Write to: AA Customer Relations Department, 1 Drake Circus, Plymouth, PL1 1QH

Our complaints procedure can be found in the Policy Wording document.

* Calls to 03 numbers cost no more than calls to geographic numbers (01 or 02) from both landlines and mobiles.

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